Privacy Policy

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Breadcrumb Abstract Shape
Breadcrumb Abstract Shape

Kiwano Technologies (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit https://kiwanotechnologies.com/ or purchase our online courses and IoT robotics hardware. This policy complies with the Information Technology Act, 2000, and other applicable laws in India.

  1. Information We Collect

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect your name, email address, phone number, billing/shipping address, and payment details.

  • Usage Data: We collect information about your interactions with our website, such as IP address, browser type, pages visited, and time spent.

  • Course Access Data: For online courses, we track your progress and interactions within our learning platform to enhance your experience.

  • Cookies: We use cookies to improve website functionality and analyze traffic. You can manage cookie preferences through your browser settings.

  1. How We Use Your Information

  • To process orders, deliver products, and provide access to online courses.

  • To communicate with you about your account, orders, or customer support inquiries.

  • To improve our website, products, and services through analytics.

  • To send promotional emails about new courses, products, or offers (you may opt out at any time).

  • To comply with legal obligations or prevent fraud.

  1. How We Share Your Information

  • We do not sell or rent your personal information to third parties.

  • We may share your data with:

    • Service providers (e.g., payment processors, couriers) to fulfill orders.

    • Legal authorities if required by law or to protect our rights.

    • Analytics providers to understand website usage (data is anonymized where possible).

  • All third parties are contractually obligated to protect your data.

  1. Data Security

  • We use industry-standard security measures (e.g., SSL encryption) to protect your data.

  • However, no online system is 100% secure. We cannot guarantee absolute security but strive to minimize risks.

  1. Your Rights

  • You may request access, correction, or deletion of your personal information by emailing support@kiwanotechnologies.com.

  • You can opt out of marketing emails by clicking “Unsubscribe” in any email or contacting us.

  • You may disable cookies, but this may affect website functionality.

  1. Data Retention

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

  • Course progress data may be retained to maintain your access to purchased courses.

  1. International Data Transfers

  • If you are outside India, your data may be transferred to and processed in India. We ensure appropriate safeguards are in place to protect your data.

  1. Third-Party Links

  • Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing information.

  1. Children’s Privacy

  • Our services are not intended for individuals under 13. We do not knowingly collect data from children without parental consent.

  1. Contact Us For questions about this Privacy Policy, email us at support@kiwanotechnologies.com or call +91-992-236-5502 (Monday–Friday, 9 AM–5 PM IST).